Designing Business Process Oriented Knowledge Infrastructures

This contribution aims to provide a starting point for discussions on how to build knowledge infrastructures that contribute to organizational value chains. Knowledge is recognized as the most important ressource in todays knowledge intensive organizations and knowledge infrastructures provide a fundament for effective management of relevant knowledge within organizations. After motivating the problem domain, the author demonstrates the relevance of knowledge processes concerning the design of business process oriented knowledge infrastructures by identifying common properties of them and by giving illustrative examples. Finally, the author raises research questions that aim to drive future work in that domain.